TK11 Bet Privacy Policy — Your Data Is Completely Safe With Us

1Introduction & Scope

Welcome to TK11 Bet's Privacy Policy. This policy outlines the complete framework for how information is exchanged between you and the TK11 Bet platform. We believe your personal data belongs to you — and protecting it is our responsibility.

This Privacy Policy applies to the TK11 Bet website, mobile app, and all our digital services. It takes effect automatically when you open an account, place a bet, or use any of our services.

We comply with the GDPR (General Data Protection Regulation) and international data protection standards. Our goal is to remain fully transparent about your data and to keep you in control at all times.

2What Information We Collect

TK11 Bet only collects information that is strictly necessary to provide our services. Collecting excess or unnecessary data goes against our policy.

We never collect your full payment card number or bank account password. Payment information is processed directly through the relevant mobile banking provider.

3How We Use Your Data

TK11 Bet uses your information for specific, legitimate purposes. Each purpose is clearly outlined below:

• Your identity information is used to create, verify, and manage your account.
• Financial information is used to process deposit, withdrawal, and betting transactions.
• Your contact information is used to send you promotions, bonus offers, and important updates.
• Usage and transaction data are analyzed to prevent fraud and money laundering.
• Usage data helps us personalize your betting experience and suggest games you may enjoy.
• All data may be used to improve customer service and resolve your issues more efficiently.
• Relevant data is used to meet legal obligations and regulatory requirements.

4Data Sharing Policy

The foundation of our privacy policy is simple — your information is never shared without your consent. However, disclosure may occur in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, or Rocket.
• KYC Verification Service: Minimal data may be shared with authorized third parties for identity verification purposes.
• Legal Authorities: Information may be disclosed under court orders, lawful requests from investigative authorities, or other legal obligations.
• Technology Service Providers: Encrypted data may be shared with trusted technology partners for server hosting or security services.

In all cases above, we ensure that any party receiving your data upholds the same privacy standards. We have strict data protection agreements in place with all our partners.

5Cookie Policy

TK11 Bet uses cookies to ensure you get the best experience on our website. Cookies are small text files stored in your browser that remember your preferences and session information.

• Essential Cookies: Essential for login sessions and platform security. The platform cannot function without these.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: Used to understand how the platform is being used and to improve our services. This data is fully anonymized.

We do not use any tracking or advertising cookies. Your browsing behavior is never shared with any ad network.

6Security Measures

TK11 Bet uses state-of-the-art technology to protect your data, with a multi-layered security framework.

• 256-bit SSL/TLS encryption — all data transfers are fully secured.
• Two-Factor Authentication (2FA) support.
• Regular cybersecurity audits and penetration testing.
• Automatic alerts and account lockout for suspicious login attempts.
• Passwords are stored using bcrypt hashing — we have no way of knowing your password.
• Data centers are monitored with 24/7 physical and digital security.

7Your Data Rights

As a TK11 Bet account holder, you have the following rights regarding your personal data:

• Right of Access: To find out what information we hold about you, submit a request — we will provide it within 30 days.
• Right to Rectification: If any of your information is incorrect, please request a correction. We will verify and update it promptly.
• Right to Erasure: After closing your account, you may request deletion of your data — however, certain information may be retained for a specified period if required by legal obligations.
• Right to Portability: You can download your data in a machine-readable format at any time.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@tk11bet.biz. Once your identity is verified, we will take the appropriate action.

8Data Retention Period

TK11 Bet does not retain your data longer than necessary. Retention periods for different types of data are outlined below:

• Active account data: retained for as long as the account remains active.
• Transaction data: retained for up to 5 years as required by law.
• KYC documents: retained for 5 years from the date of verification.
• Customer service conversations: 2 years.
• Session logs and device information: retained for 90 days.
• Marketing preferences: deleted immediately upon opt-out.

9Minor Protection

TK11 Bet is strictly for adults aged 18 and above. We do not knowingly collect personal information from minors.

If we discover that a minor has created an account using false information, we will immediately close the account and delete all collected data. Parents are encouraged to monitor their children's internet activity.

10Policy Updates

TK11 Bet reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following channels:

• A notification will be sent to your registered email address.
• A warning notice will be displayed when logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

If you continue using TK11 Bet after any changes take effect, you will be considered to have accepted the updated policy. Please make sure to read any change notices when you receive them.

11Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team will resolve your request within 30 days.

• Email: support@tk11bet.biz
• Live Chat: chat button at the bottom right of the platform
• Support Hours: 24/7, all week
• For General Inquiries FAQ Page View
• For further assistance Help Center Visit